nClouds AWS Case Study
Sensiva
Rapid Response and Resilient Healthcare:
How nClouds Empowered Sensiva Health with AWS
”[nClouds], and their knowledge and ability to get us what we needed, were lifesaving and absolutely what we were looking for.”
— Todd McCoy —
Director of Technology, Sensiva
Benefits Summary
Zero Downtime
Seamless AWS Migration Ensuring Continuous Service
300 Daily Checks
Optimizes Costs, Security, and Performance

Managed Support
Frees Sensiva Staff to Focus on Innovation

Global Expansion Readiness
All While Adhering to Compliance Requirements

About Sensiva
Sensiva Health is a cutting-edge clinical testing and technology-driven healthcare solutions company. It provides the science, technology, and infrastructure to power large-scale health initiatives globally, offering services from advanced molecular infectious disease testing to high-throughput RT-PCR testing.
Industry
Location
Maple Grove, Minnesota
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Challenge
Scaling Up When Lives Depend on It

When the COVID-19 pandemic hit, Sensiva Health, already a provider of infectious disease diagnostics, had to swiftly retrofit its clinical testing facilities to produce fast, reliable COVID-19 tests. As thousands of test kits began arriving daily, requiring a 24-hour turnaround, a critical weakness emerged: its existing cloud platform.

Sensiva had relied on a small, private cloud provider that lacked the necessary flexibility and scalability to meet the exploding demand. Outages and system challenges mounted.

Ben Williamson, chief operating officer at Sensiva, highlighted the gravity: “At this speed, you have one chance to get things right. We couldn’t afford to have any downtime or lost data.” A multihour outage announced by its previous provider sealed the need for change. “In our world, one hour down equates to thousands of clinics, nursing homes, and crucial workers unable to register tests,” Williamson explained. “That’s thousands of individuals having to wait for results—and those results can be the difference between life or death. Every second is crucial.” Sensiva needed a robust, HIPAA-compliant cloud platform with zero downtime.
Strategy and Solution
Seamless AWS Migration with nClouds Expertise

Extensive Experience
Sensiva Health chose nClouds (formerly Cloudnexa) to facilitate its critical transition to Amazon Web Services (AWS).
nClouds was the ideal partner due to its ability to quickly implement AWS services and its extensive experience in the healthcare field, particularly with HIPAA compliance.
Zero Downtime
nClouds swiftly identified and migrated two key patient-facing applications to AWS that were experiencing the highest demand. It also helped Sensiva determine which native AWS solutions could automate tasks and improve efficiency. Remarkably, nClouds completed the migration over a long weekend with zero downtime.

Results + Benefits
Meeting Critical Demands and Paving the Way for Future Growth
The partnership with nClouds not only enabled Sensiva Health to scale up and address the immediate challenges of the pandemic but also positioned it for future growth.
Seamless AWS Migration
nClouds executed a migration with zero downtime, ensuring continuous service for critical healthcare operations.

Optimized Costs, Enhanced Security, and Performance
nClouds now provides managed cloud services, automating maintenance and security patching, and ensuring ongoing HIPAA compliance as Sensiva’s workloads evolve.

Focus on Innovation
Managed support frees Sensiva staff to concentrate on software development and new services, rather than cloud management.

Global Expansion Readiness
With new labs and diagnostic manufacturing facilities online, Sensiva aims for global expansion. AWS services, supported by nClouds, will facilitate quick workload deployment into new areas while adhering to varying compliance requirements. Sensiva is also considering migrating other parts of its business to AWS.
A Partnership for Resilient Healthcare Innovation
Sensiva Health’s success story with nClouds underscores the vital role of expert cloud partnership in times of critical demand. By enabling a seamless and compliant migration to AWS and providing ongoing managed services, nClouds empowered Sensiva to not only meet the urgent need for COVID-19 testing but also to establish a scalable, secure, and resilient cloud foundation.
This partnership allows Sensiva to accelerate innovation, expand globally, and continue its mission of delivering cutting-edge healthcare solutions, confident in the stability and efficiency of its cloud infrastructure.
