nClouds AWS Case Study

Sensiva

Rapid Response and Resilient Healthcare: How nClouds Empowered Sensiva Health with AWS

”[nClouds], and their knowledge and ability to get us what we needed, were lifesaving and absolutely what we were looking for.”

— Todd McCoy —

Director of Technology, Sensiva

Benefits Summary

Zero downtime:

Seamless AWS Migration ensuring continuous service

300 daily checks

to optimize costs, security, and performance

Managed support

frees Sensiva staff to focus on innovation

Global Expansion Readiness

while adhering to compliance requirements

About Sensiva

Sensiva Health is a cutting-edge clinical testing and technology-driven healthcare solutions company. They provide the science, technology, and infrastructure to power large-scale health initiatives globally, offering services from advanced molecular infectious disease testing to high-throughput RT-PCR testing.

Industry

Location

Maple Grove, Minnesota

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Challenge

Scaling Up When Lives Depend On It

When the COVID-19 pandemic hit, Sensiva Health, already a provider of infectious disease diagnostics, had to swiftly retrofit its clinical testing facilities to produce fast, reliable COVID-19 tests. As thousands of test kits began arriving daily, requiring a 24-hour turnaround, a critical weakness emerged: their existing cloud platform.

Sensiva had relied on a small, private cloud provider that lacked the necessary flexibility and scalability to meet the exploding demand. Outages and system challenges mounted. 

Ben Williamson, Chief Operating Officer at Sensiva, highlighted the gravity: “At this speed, you have one chance to get things right. We couldn’t afford to have any downtime or lost data.” A multi-hour outage announced by their previous provider sealed the need for change. “In our world, one hour down equates to thousands of clinics, nursing homes, and crucial workers unable to register tests,” Williamson explained. “That’s thousands of individuals having to wait for results—and those results can be the difference between life or death. Every second is crucial.” Sensiva needed a robust, HIPAA-compliant cloud platform with zero downtime.

Strategy and Solution

Seamless AWS Migration with nClouds Expertise

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Extensive experience

Sensiva Health chose nClouds (formerly Cloudnexa) to facilitate their critical transition to Amazon Web Services (AWS).

nClouds was the ideal partner due to its ability to quickly implement AWS services and its extensive experience in the healthcare field, particularly with HIPAA compliance.

zero downtime

nClouds swiftly identified and migrated two key patient-facing applications to AWS that were experiencing the highest demand. They also helped Sensiva determine which native AWS solutions could automate tasks and improve efficiency. Remarkably, nClouds completed the migration over a long weekend with zero downtime. 

Todd McCoy, Director of Technology at Sensiva, praised the seamless switchover: “[nClouds], and their knowledge and ability to get us what we needed, were lifesaving and absolutely what we were looking for.”

Results + Benefits

Meeting Critical Demands and Paving the Way for Future Growth

The partnership with nClouds not only enabled Sensiva Health to scale up and address the immediate challenges of the pandemic but also positioned them for future growth.

Seamless AWS Migration:

nClouds executed a migration with zero downtime, ensuring continuous service for critical healthcare operations.

Optimized Costs, Enhanced Security, and Performance:

nClouds now provides managed cloud services, automating maintenance and security patching, and ensuring ongoing HIPAA compliance as Sensiva’s workloads evolve.

"We didn't need to add managing AWS on top of everything else we were doing in-house," said McCoy. "Having [nClouds] do that for us will help us accomplish what we need to as we grow."

 

Sensiva receives 24/7 proactive support, including 300 daily checks to optimize costs, security, and performance.

Focus on Innovation:

Managed support frees Sensiva staff to concentrate on software development and new services, rather than cloud management.

Global Expansion Readiness:

With new labs and diagnostic manufacturing facilities online, Sensiva aims for global expansion. AWS services, supported by nClouds, will facilitate quick workload deployment into new areas while adhering to varying compliance requirements. Sensiva is also considering migrating other parts of its business to AWS.

“Even though we had a complicated compliance workload, [nClouds] made it easy for us to migrate to AWS without any glitches, downtime or lost data,” McCoy affirmed. “And the use of managed services means we can concentrate on innovation and winning new contracts. But ultimately, this is about us being able to support demand during this global crisis.”

A Partnership for Resilient Healthcare Innovation

Sensiva Health’s success story with nClouds underscores the vital role of expert cloud partnership in times of critical demand. By enabling a seamless and compliant migration to AWS and providing ongoing managed services, nClouds empowered Sensiva to not only meet the urgent need for COVID-19 testing but also to establish a scalable, secure, and resilient cloud foundation.

This partnership allows Sensiva to accelerate innovation, expand globally, and continue its mission of delivering cutting-edge healthcare solutions, confident in the stability and efficiency of their cloud infrastructure.

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