A smarter way to optimize the cost of AWS commitments.

15Sep,21 Post Image

nClouds understands that overhead is a company’s greatest asset or its greatest liability. A company’s overhead is time and money. Overhead only becomes an asset when it is time well used and money well spent. The value of overhead is determined by the use of categories and subcategories and even more subcategories; but overhead is […]

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Why you need AWS Control Tower to manage multiple AWS accounts

10Sep,21 Post Image

As our clients build and deploy workloads on AWS, they often use a multi-account strategy. Multiple AWS accounts serve as a resource container to segregate workloads for rapid innovation, simplified billing, flexible security controls, and to meet the needs of business processes. You may already be familiar with using AWS Organizations for a multi-account structure. […]

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nClouds expands executive team with DevOps, SRE, FinOps industry experts

31Aug,21 Post Image

AWS Premier Consulting Partner Ranks as 10th Fastest-Growing IT Solution Provider SAN FRANCISCO, August 31, 2021 — nClouds (www.nclouds.com), a provider of Amazon Web Services (AWS) and DevOps consulting and implementation services and an AWS Premier Consulting Partner, announced today the expansion of its executive team with the addition of Mark Solomon as Vice President, DevOps […]

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How to use the AWS VPN’s Federated Authentication features

12Aug,21 Post Image

I’ve been working DevOps on cloud environments for a while now, and it’s almost always a given that you need a virtual private network (VPN) when you’re working in the cloud. For a time, OpenVPN was the go-to solution (possibly because people thought it was the only one), but after gaining more experience with VPNs, […]

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nClouds expands 24/7 support with site reliability engineering services |
AWS Premier Consulting Partner achieves Datadog Gold Tier MSP Partner status

28Jul,21 Post Image

SAN FRANCISCO, July 28, 2021 — nClouds (www.nclouds.com), a provider of Amazon Web Services (AWS) and DevOps consulting and implementation services and an AWS Premier Consulting Partner, announced today the expansion of its 24/7 on-call support services to include site reliability engineering services (SRE). A top managed service provider (MSP), the company also announced it […]

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A real-world example: How to set Service-Level Objectives (SLOs)

15Jul,21 Post Image

Here at nClouds, when we onboard a new Site Reliability Engineering (SRE) customer, our SRE team conducts an onboarding workshop that explains SRE concepts. We collaborate with the customer during the workshop to discuss how to define, measure, and track availability and user happiness, including: Defining SLIs (Service-Level Indicators), the metrics that measure compliance with […]

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Getting started with site reliability engineering (SRE)

14Jul,21 Post Image

Benjamin Treynor Sloss (VP Engineering, Google) is generally credited with coining the term “site reliability engineering (SRE)” in 2003 and it’s buzzworthiness has grown in the past few years. Beyond the buzzword, how do you know if your company is ready to implement SRE? Here are some signs that you need to consider getting started: […]

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Top 3 signs that you need modern AWS cloud operations (CloudOps)

28Jun,21 Post Image

Do any of these sound familiar? Your developers spend time maintaining hundreds, or sometimes thousands, of microservices, and you wish they had more time to develop innovative new features instead. You are not able to roll out application features fast enough due to the lack of an efficient, consistent CI/CD pipeline. Your platform and operations […]

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Fast-track incident management on AWS with interactive dashboards

04Jun,21 Post Image

nClouds’ 24/7 Support Services engineers use Interactive Dashboards (using our tool, nCall) to accelerate incident management. They get rapid, real-time insights on MTTR trends, incident frequency, recurring incidents, and more — vital when difficulties arise and important remediation decisions must be made quickly. These dashboards have embedded analytics that provide valuable insights into the health […]

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How to get on board with 24/7 support that delivers reduced MTTR faster

01Jun,21 Post Image

Today’s customers demand 24/7 availability from online businesses. It’s about keeping customers happy with your website’s uptime and performance. To keep customers satisfied, your engineers need to meet service level objectives (SLOs) — the targets for your system’s reliability. However, we often hear that companies’ in-house support teams are overwhelmed, suffering from burnout, and developing […]

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