Founded in 2001, OperationsRx is a management consulting firm specializing in gross margin improvement and cash flow optimization. Its CloudAnalytics advanced supply chain analytics platform integrates seamlessly with customers’ ERP systems. OperationsRx takes the time to understand each customer's unique situation and works with their team to develop the best overall solutions to maximize the results they want to achieve. To learn more, go to: operationsrx.com
Management Consulting
Davidson, NC
Improve and maintain its AWS infrastructure to become — and stay — well-architected.
AWS Well-Architected Framework Review, Managed DevOps, 24/7 Support Services.
Enhanced reliability and availability
Faster time-to-market
Freedom to focus on innovation
OperationsRx wanted a best-practices infrastructure on AWS, and nClouds helped make it a reality. Now, they’re keeping it that way with their Managed DevOps and 24/7 Support Services. The result: happy OperationsRx customers and engineers that have the time and freedom to do what they love — innovate to their heart’s content."
Director of Technology, OperationsRx
OperationsRx wanted a best-practices infrastructure on AWS to support their CloudAnalytics advanced supply chain analytics platform. They needed a modern well-architected infrastructure and sought expert help to make it a reality and support to keep it that way.
An AWS representative referred OperationsRx to nClouds to help them assess and improve their infrastructure. OperationsRx was impressed with nClouds’ DevOps and 24/7 Support Services and asked nClouds to perform an AWS Well-Architected Framework Review (WAFR) of its CloudAnalytics supply chain planning platform. Based on the WAFR findings and recommendations, OperationsRx asked nClouds to work on items in its DevOps improvement roadmap, proactively identify and remediate issues, support the development team, and regularly communicate with product stakeholders.
OperationsRx asked nClouds to work on items in its DevOps improvement roadmap and remediate issues as necessary to align with the best practices guidance of the five pillars of the AWS Well-Architected Framework: operational excellence, security, reliability, performance efficiency, and cost optimization. OperationsRx engaged nClouds as a Managed Service Provider (MSP) to provide engineering power and expertise as an extension of the OperationRx team. The architecture that nClouds created for OperationsRx was virtually a complete facelift.
nClouds implemented a multiple AWS account strategy to provide a high level of resource or security isolation, optimize costs, and separate the production workflow. The multiple accounts provide custom environments for different workloads. By isolating the dev/prod environments using AWS Organizations, service control policies (SCPs) are in place to create targeted governance boundaries that give their teams the freedom to build with the resources they need while staying within safe boundaries — developers can only break their own environment and not break the production environment.
nClouds created a continuous integration / continuous delivery (CI/CD pipeline) using AWS CodeCommit and AWS CodePipeline to deploy microservices in multiple accounts and help maintain system stability and security. Terraform’s infrastructure as code (IaC) provides automatic updates and reusability to save OperationsRx’s engineers time and enable reliable backups for databases.
OperationsRx asked nClouds to provide Managed DevOps and 24/7 Support Services. Since nClouds monitors alerts and remediates issues 24/7, OperationsRx’s engineers now have time to focus on new features and innovations instead of spending valuable time fixing issues in the environment. CloudWatch is integrated with Datadog (via CloudWatch Metric Streams) to provide the 24/7 Support Services team with metrics on services running in OperationRx’s infrastructure, an integrated dashboard for a high-level view of the infrastructure’s health, and deeper visibility into individual services.
nClouds combined its experience plus AWS services to deliver a solution that met all of OperationsRx’s requirements.
Teaming with nClouds, OperationsRx now has a well-architected modern infrastructure on AWS. The benefits featured in this case study highlight only some of the great work and follow-up performed by nClouds’ engineers:
Multiple AZs provide high availability, fault tolerance, and scalability. AWS Organizations enables policy-based management of multiple AWS accounts, giving developers a worry-free environment to innovate without breaking the production environment. Terraform’s IaC provides OperationsRx with automatic updates, reusability, and reliable backups for databases. AWS ALB helps improve the scalability, reliability, and performance efficiency of the AWS environment. Amazon Route 53 provides a highly available public endpoint.
nClouds created a CI/CD pipeline using AWS CodeBuild and AWS CodePipeline. A CI/CD pipeline automates the integration, delivery, and deployment process, creating faster time-to-market for new features and innovations.
nClouds’ 24/7 Support Services monitors alerts and remediates issues 24/7, giving OperationsRx’s engineers more time to focus on new features and innovations instead of spending valuable time fixing issues in the environment.
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