Tutorial: How to automate a runbook to reduce MTTR
In this blog, I’ll provide a step-by-step tutorial on automating a runbook to reduce MTTR by using Amazon EventBridge (EventBridge) and Datadog. Datadog is used as a monitoring tool, and EventBridge is used to remediate issues and automatically resolve any alerts....
nClouds expands 24/7 support with site reliability engineering services | AWS Premier Consulting Partner achieves Datadog Gold Tier MSP Partner status
SAN FRANCISCO, July 28, 2021 — nClouds (www.nclouds.com), a provider of Amazon Web Services (AWS) and DevOps consulting and implementation services and an AWS Premier Consulting Partner, announced today the expansion of its 24/7 on-call support services to include...
Fast-track incident management on AWS with interactive dashboards
nClouds’ 24/7 Support Services engineers use Interactive Dashboards (using our tool, nCall) to accelerate incident management. They get rapid, real-time insights on MTTR trends, incident frequency, recurring incidents, and more — vital when difficulties arise and...