How nClouds Empowered The Pill Club’s Fast-Growth Telemedicine Business

Jun 6, 2023 | AWS

Telemedicine was used by 37 percent of adults in a 12-month span, according to a 2021 National Health Interview Survey. This figure rose even higher among women—reaching 42 percent. For these telemedicine companies, migrating to and maintaining a strong cloud infrastructure is crucial. 

The Pill Club, which now operates through the legal entity of Hey Favor, Inc., is a digital health company that empowers women by providing accessible and personalized sexual health and wellness services through its HIPAA-compliant telemedicine platform, supported by nClouds’ scalable infrastructure solutions.

Before partnering with nClouds, The Pill Club recognized the need to build a modern, scalable, and well-architected infrastructure to support its fast-growing telemedicine business. To achieve this goal, the company turned to nClouds, a trusted AWS partner, for its expertise in cloud infrastructure solutions. 

In this blog, we will explore how nClouds helped The Pill Club transform its infrastructure to meet its evolving needs and support its mission of making healthcare more accessible.


The Pill Club faced several challenges in its quest to expand its customer base and improve its telemedicine services. The company needed to streamline its development and deployment processes to rapidly deliver new features and functionality to its platform. 

Additionally, The Pill Club needed an infrastructure that could handle increased demand without compromising on performance or reliability. The Pill Club needed a partner to guide it through this transformation and ensure its infrastructure was scalable, secure, and aligned with industry best practices.


nClouds proposed a comprehensive solution architecture for The Pill Club that would address its unique challenges and help it build a modern, scalable, and well-architected infrastructure. 

The first step was to migrate The Pill Club’s existing infrastructure to AWS, taking advantage of the cloud provider’s vast array of services and tools. nClouds leveraged its expertise in AWS Well-Architected Framework best practices to design an infrastructure that would meet The Pill Club’s requirements.

The initial infrastructure was small and lacked an automated CI/CD pipeline. nClouds worked closely with The Pill Club to design and implement an automated CI/CD pipeline that would enable rapid and reliable deployment of new features and updates. This streamlined development process helped The Pill Club significantly reduce the time to market for new features, giving it a competitive edge in the telemedicine industry.

To ensure scalability and availability, nClouds built a multiregion application architecture for The Pill Club. This architecture provided improved fault tolerance and easy failover to a backup region, minimizing disruptions and latency. By distributing its infrastructure across multiple regions, The Pill Club enhanced the user experience and mitigated the risk of downtime.

In addition to the infrastructure design and migration, nClouds also provided 24/7 support services to The Pill Club. This ongoing support ensured that its infrastructure was monitored, optimized, and maintained to deliver optimal performance and reliability. nClouds’ expertise and commitment to excellence were instrumental in helping The Pill Club achieve its goals.


The collaboration between nClouds and The Pill Club yielded several significant benefits for the digital health company:

  1. Faster Time to Market for New Features: The automated CI/CD pipeline implemented by nClouds enabled The Pill Club to deliver new features and functionality rapidly. This accelerated time to market gave it a competitive advantage and allowed it to respond quickly to customer needs and industry trends.
  2. Improved Reliability and Availability: The multiregion application architecture implemented by nClouds enhanced the reliability and availability of The Pill Club’s platform. With easy failover to a backup region, it was able to minimize disruptions and ensure uninterrupted service for its customers.
  3. Enhanced Scalability: The Pill Club’s new infrastructure was designed to handle increased demand without sacrificing performance. The scalable architecture allowed it to seamlessly accommodate growing customer numbers and spikes in traffic, ensuring a smooth and responsive user experience.
  4. Expert Support and Maintenance: With nClouds’ 24/7 support services, The Pill Club had the peace of mind that its infrastructure was in capable hands. nClouds’ dedicated team of experts monitored and optimized the infrastructure, proactively identifying and resolving any issues to ensure optimal performance and reliability.

Through its partnership with nClouds, The Pill Club successfully built a modern, scalable, and well-architected infrastructure to support its fast-growing telemedicine business. 

By leveraging nClouds’ expertise in AWS solutions and best practices, The Pill Club was able to streamline its development processes, improve reliability and availability, and enhance scalability. With faster time to market for new features and ongoing expert support, The Pill Club continues to empower women and make healthcare more accessible through its digital health platform.

If you want to transform your infrastructure and harness the power of the cloud, nClouds can help you achieve your goals. Contact us today to learn more about our comprehensive cloud solutions and how we can support your business’s growth and success.


nClouds is a cloud-native services company that helps organizations maximize site uptime, performance, stability, and support, bringing out the best of their people and technology using AWS