nClouds AWS Case Study
Associa
Accelerating Growth & Fortifying Compliance:
How nClouds Elevated Associa’s AWS Infrastructure
“We were focused on delivering features and functions and managing our growth. We needed to find a way to mature in our governance and in our management of our AWS infrastructure with experts who could guide us on best practices.”
— Greg Hamm —
VP of Product and Technology, Associa
Benefits Summary
Accelerated Growth with AWS Infrastructure
Strong AWS Foundation and Network Infrastructure
Preparation for SOC 2 Type II Certification Audit
100’s of hours in Time Savings
About Associa
Associa is the world’s leading community management service company, dedicated to serving neighborhoods, Homeowners Associations (HOAs), and management teams across the United States.
Industry
Location
Draper, Utah
featured services
Challenge
Maturing AWS Governance Without Diverting Internal Resources
Rapid growth
As a premier community management service company, Associa has experienced rapid growth, leading to an organic expansion of its AWS infrastructure. Associa needed to ensure its AWS accounts were optimized and operating at peak efficiency to support ambitious growth goals and control unstructured spending.
time, resources, or specialized expertise
However, Associa’s internal resources and engineers were primarily focused on developing new features and improving their core product for customers. They lacked the time, resources, or specialized expertise to dedicate to comprehensive AWS governance. Greg Hamm, VP of Product and Technology at Associa, articulated the challenge: “We were focused on delivering features and functions and managing our growth. We needed to find a way to mature in our governance and in our management of our AWS infrastructure with experts who could guide us on best practices.”
Strategy and Solution
Managed AWS Governance and Strategic Partnership with nClouds
AWS Well-Architected Framework Review (WAFR)
Associa partnered with nClouds to mature its AWS governance and optimize its cloud environment. The engagement began with an AWS Well-Architected Framework Review (WAFR) to streamline infrastructure and reduce unnecessary costs. Impressed with the initial work, Associa signed an ongoing retainer for nClouds’ managed solutions.
Cloud Acceleration Program (CAP)
nClouds now functions as an extension of the Associa team, providing crucial hands-on resources. Through nClouds’ Cloud Acceleration Program (CAP), Associa gains access to highly experienced specialized resources tailored to their needs. nClouds’ engineers actively address resource gaps, optimize automations, identify and eliminate cost aberrations, correct configuration drifts, and increase system observability with expert guidance.
SOC 2 Type II certification audit
With a strong AWS management footprint established, Associa can now leverage nClouds for specialized projects, including continuous cost management and preparing their AWS environment for an upcoming SOC 2 Type II certification audit.
Results + Benefits
Enhanced Business Efficiency, Accelerated Growth, and Audit Readiness
The collaboration between nClouds and Associa has delivered significant benefits, enhancing business efficiency and strategic readiness:
Accelerated Growth with Optimized AWS Infrastructure:
Associa has optimized its AWS infrastructure without diverting its engineers from core business development.
Strong AWS Foundation and Network Infrastructure:
A robust AWS foundation ensures Associa is ready for continued growth without compromising its product or services for clients, alongside significant reductions in AWS costs.
Preparation for SOC 2 Type II Certification Audit:
Guided by nClouds, Associa is primed for its SOC 2 Type II certification audit, which is expected to significantly boost revenue growth opportunities.
Increased Business Efficiency:
Overall, the partnership has led to increased business efficiency and the resolution of key challenges through AWS.
Significant Time Savings:
Greg Hamm noted that nClouds saved Associa “hundreds of hours” by guiding them to the right solutions and shortcutting research.
Strategic Foundation for Future Applications:
“We have some aggressive growth plans, and we’ll be adding in new applications as we build them or acquire them. Having that foundation of a secure AWS architecture is going to help us accelerate that, without having to think about all of the nitty-gritty details.”
A Secure and Scalable Future for Community Management
Associa’s partnership with nClouds exemplifies how strategic cloud governance and managed services can drive sustained growth and operational excellence. By offloading complex AWS infrastructure management and compliance preparation to nClouds’ experts, Associa has not only optimized costs and efficiency but also established a strong, secure foundation for its ambitious expansion plans. This collaboration empowers Associa to accelerate its growth, focus on delivering exceptional value to its customers, and confidently pursue new revenue opportunities, all while maintaining a world-class cloud environment.
