Originally presented as a live webinar, hosted by ITSM Academy, with presentations by AWS and nClouds executives, Q&A, and demos of AWS Service Catalog and nOps.
Cloud computing drives a volume and velocity of IT service requests that can overwhelm existing ITSM processes and tools. Teams are challenged to adapt traditional change management processes to cloud environments and still meet SLAs. And teams forging ahead with no change management process expose the business to risk in areas of agility, cost, security, compliance, and incident remediation.
Cloud change management needs to strike the right balance of automation and just-enough lightweight process for control, without compromising DevOps speed.
View the webinar as we unpack modern IT change management to spotlight solutions to these challenges. Don’t miss the demo of nOps and AWS Service Catalog tools.
Watch it now!
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