SAN FRANCISCO, July 28, 2021 — nClouds (www.nclouds.com), a provider of Amazon Web Services (AWS) and DevOps consulting and implementation services and an AWS Premier Consulting Partner, announced today the expansion of its 24/7 on-call support services to include site reliability engineering services (SRE). A top managed service provider (MSP), the company also announced it […]
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Recent studies indicate that the cost of IT downtime is between $9,000 – $12,000 per minute, depending on industry vertical, organization size, and business model. That cost includes business disruption, revenue loss, and end-user productivity. To protect SLAs and mitigate downtime, the first approach is to accelerate the incident resolution process and find the root […]
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At nClouds, many of our 24/7 Support Services customers have some pretty aggressive Service Level Agreement (SLA) deadlines. So, we continuously search for strategies to help them separate the “signal from noise.” In this blog post, I’ll provide tips on the strategies we use to help our customers reduce alert fatigue and avoid recurring incidents. […]
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Here at nClouds, we manage the infrastructure needs of many of our customers so that they can focus on building awesome products and delivering value to their customers. Since we are managing the infrastructure of multiple customers, the number of alerts can skyrocket pretty quickly if not managed properly. So we always look for ways to reduce unintended noise to avoid alert fatigue. Alert fatigue […]
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